The Challenge of E-mail Overload
The dissemination and sharing of information by way of e-mail and attachments has now overtaken verbal communications in most organisations. These days, even staff who are within walking and talking distance of each other often prefer to communicate by e-mail!
As e-mail plays an ever-larger role in business life, its volume has become truly staggering. According to a 2003 survey by the Meta Group, employees today typically spend over 1/3 of their day on e-mail. Meta projects that this proportion will increase to over 50% by 2006; for many people, this is already the case! Not only do organisation’s IT systems struggle to cope with the volume of these communications, many staff now nominate 'email overload' as a major source of job dissatisfaction,
even burnout.
How the cost adds up
Although e-mail overload is widely recognised as a problem, there is a tendency to accept it as a nuisance and a cost of doing business without understanding its full implications. However, the cost, though hidden, can be severe!
Time is money. Even if half an hour is wasted each day sorting through emails can equate to a cost of at least $4500 per employee!* Now take this figure and multiply it by the number of staff using e-mail in your organisation. The cost is enormous!
* Based on 200 business days a year. 200 x 0.5 = 100 hours per year at $45 per hour wage = $4500
The Solution
Training staff how to deal with it more effectively with e-mail on a daily basis will help to increase individual performance, productivity and morale. Most importantly, it will reduce many of the ‘hidden’ costs associated with current e-mail handling practices in your organisation.
That’s exactly why the NEW “Taming The E-mail Tiger” workshop has been designed. This half day open workshop will teach you a range of highly practical and easily implemented strategies that will significantly reduce the amount of time spent in reading and handling e-mail. You’ll experience ‘hands on’ learning by putting new skills into action at a computer terminal. The time saving is huge!
The Benefits
Here’s some of the benefits to be gained from this half-day program;
- Understand the problems with the current culture of
e-mail ‘overload’
- ‘Best Practice’ strategies for better e-mail management - 6 Golden Rules for handling e-mail effectively and keeping your In-box empty
- Significantly reduce the amount of time you spend reading, writing and handling e-mail and attachments
- Recognise the most appropriate times you should and should NOT look at your In-box
- Reduce the constant sense of ‘urgency' and interruptions from e-mail and increase your ability to distinguish between critical and non-critical emails
- How to structure e-mail messages and subject lines in a way that enables key information to be quickly and easily understood
- Increase your workplace performance, productivity and morale
- Reduced costs for your department and organisation
PLUS
- ongoing support by way of 30 days of e-mail tips
- a FREE copy of the superb NEW book “Conquer Your
Email Overload”
 Following a simple question and answer - problem and solution approach, this book takes the reader through all the most common email frustrations, from losing an email, to dealing with email overload. With over 300 tips, ideas, shortcuts and strategies, it is an excellent ‘how to’ resource you’ll use for days and weeks after
the workshop.
All this in a practical, information-packed, time-effective, half day format.
Register your interest now - places are limited!
"I enjoyed the training and thought it was a good balance between theory and hands on … it was well structured and good value"
Daniella Manenti
DaimlerChrysler Australia/Pacific
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